Insights & Resources

A collection of resources to keep you informed, inspired, and ready for what’s next.

AI in CCO Space

Webinar

Generative AI in the Contact Centre: Automating Multilingual Customer Engagement

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Customer Experience and Growth

Webinar

Customer Experience & Growth: Reaching Australia’s Migrant Customers

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Ai Revolutionizing Fraud Detection

Blog

How AI is Revolutionizing Fraud Detection for Regional & Community Banks and Credit Unions

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critical role of call center outsourcing

Blog

The Critical Role of Call Center Outsourcing in Healthcare: How TransPerfect Connect Can Transform Your Member Experience

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financial service leaders

Blog

Why Financial Service Leaders Should Care About Limited English Proficiency Clients

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