Insights & Resources

A collection of resources to keep you informed, inspired, and ready for what’s next.

Customer-expectations

Blog

How Successful Outsourcing Starts with a Comprehensive, Programmatic Approach

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Claim Support

Case Studies

Delivering Flexible, High-Compliance Claims Support with TransPerfect Connect

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Leading Telecommunications

Case Studies

How a Leading Telecommunications Client Scaled Support with TransPerfect Connect

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E brochure

E-brochure

5 Questions Every Finance Leader Should Be Asking About AI & CX

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Financial Services

Webinar

On-Demand Webinar: Elevating Contact Center Operations in Financial Services

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AI in CCO Space

Webinar

Generative AI in the Contact Centre: Automating Multilingual Customer Engagement

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Customer Experience and Growth

Webinar

Customer Experience & Growth: Reaching Australia’s Migrant Customers

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Ai Revolutionizing Fraud Detection

Blog

How AI is Revolutionizing Fraud Detection for Regional & Community Banks and Credit Unions

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critical role of call center outsourcing

Blog

The Critical Role of Call Center Outsourcing in Healthcare: How TransPerfect Connect Can Transform Your Member Experience

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